Shipping Policy

At Homint, we want your shopping experience to be smooth from the moment you order to the moment your package arrives at your doorstep. Please read our shipping policy below for complete details.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation or order placement (for Cash on Delivery orders). Orders are not shipped or delivered on Sundays or public holidays.

Shipping Time

Once your order has been shipped, delivery times are as follows:

• Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, etc.): 2–4 business days
• Other Cities & Remote Areas: 4–7 business days

Please note that delivery times may vary slightly due to courier delays, weather conditions, or other unforeseen circumstances beyond our control.

Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout before you confirm your order.
• We may offer free shipping on select products or orders above a certain amount — any such offer will be clearly mentioned on the product page or at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS/WhatsApp/email so you can track your parcel's journey until it reaches you.

Cash on Delivery (COD)

We offer Cash on Delivery across Pakistan. Please keep the exact amount ready at the time of delivery for a smooth handover.

Delays & Issues

While we work with trusted courier partners to ensure timely delivery, occasional delays may occur due to circumstances outside our control (weather, courier network issues, public holidays, etc.). If your order is significantly delayed, please reach out to our support team and we'll help track it down.

Incorrect Address / Failed Delivery

Please ensure your shipping address and contact number are accurate at the time of order. Homint is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer. Re-shipping charges may apply in such cases.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact our support team within 24–48 hours of delivery (or expected delivery date) along with relevant details/photos, and we will resolve the issue promptly as per our Refund & Return Policy.

Contact Us

For any questions regarding your order or shipping, feel free to reach out to our customer support team — we're happy to help.

Homint — Everyday Essentials, Honest Prices, Better Homes.